eBooks and audiobooks are delivered instantly to your email/account after purchase. Paperback orders are printed and shipped, typically arriving within 7 to 9 days.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Our eBooks work on Kindle, tablets, phones, and most e-readers. Audiobooks can be played on any smartphone or computer. You'll get simple download instructions right after checkout.

To request a refund or replacement, please email us at support@carolgooding.com with your order number, a description of the issue, and, where applicable, photos of the damaged or incorrect item. We will review your request and respond as promptly as possible.